Terms of service

Terms of Service

Overview
This website is operated by Hill & Holler Apothecary. Throughout the site, the terms “we,” “us,” and “our” refer to Hill & Holler Apothecary. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or purchasing products.

1. General Use

By accessing this website, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use our products or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

All products sold by Hill & Holler Apothecary. are handcrafted natural skincare and wellness products intended for cosmetic use only.

We make every effort to display product descriptions, ingredients, and images accurately. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

3. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Nothing on this website should be considered medical advice.

Always perform a patch test before use. Discontinue use if irritation occurs. Consult a healthcare professional if you have concerns before using any product.

4. Orders & Payment

We reserve the right to refuse or cancel any order at our discretion, including limitations on quantities purchased per person, per household, or per order.

All prices are listed in [USD or your currency] and are subject to change without notice.

5. Shipping Policy

Orders are processed according to our shipping schedule. Standard orders are shipped on Tuesdays and Saturdays.

Custom or special orders may take up to two (2) weeks to process and ship. Delivery times may vary depending on location and carrier delays.

6. Returns & Refunds

Due to the nature of our handmade skincare products, all sales are final unless the item arrives damaged or incorrect.

If your order arrives damaged or there is an issue, please contact us within 7 days of delivery for resolution.

7. User Responsibility

By using our products, you acknowledge that you are responsible for:

Reading ingredient lists carefully
Performing a patch test before use
Ensuring products are suitable for your skin type and condition

8. Limitation of Liability

Hill & Holler Apothecary is not responsible for any adverse reactions, misuse of products, or outcomes resulting from product use. By purchasing, you agree that you use products at your own risk.

9. Intellectual Property

All content on this website, including product names, descriptions, branding, images, and text, is the property of Hill & Holler Apothecary and may not be copied or reproduced without permission.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes means you accept those updates.